HYBRIDWORKSTechnology Solutions
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    • Service & Support Contracts
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      • Batch MX Lookup Tool
      • Reverse MX Lookup Tool
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  • Website Hacked?
HYBRIDWORKSTechnology Solutions
  • Home
  • News
  • Support
    • Service & Support Contracts
    • Raise a support ticket
  • Our Services
    • Web & Email Hosting
    • Web Design
    • PO Box Service
    • SMS Encryption
    • Security Testing
    • Software Development & Scripting
    • Hardware Sales
  • Tools
    • Short Urls
    • Email Tools
      • Batch MX Lookup Tool
      • Reverse MX Lookup Tool
  • Login
    • Client Portal Login
    • PO Box Login
  • Website Hacked?
HYBRIDWORKSTechnology Solutions
  • Home
  • News
  • Support
    • Service & Support Contracts
    • Raise a support ticket
  • Our Services
    • Web & Email Hosting
    • Web Design
    • PO Box Service
    • SMS Encryption
    • Security Testing
    • Software Development & Scripting
    • Hardware Sales
  • Tools
    • Short Urls
    • Email Tools
      • Batch MX Lookup Tool
      • Reverse MX Lookup Tool
  • Login
    • Client Portal Login
    • PO Box Login
  • Website Hacked?
Service & Support Contracts

We provide small and medium enterprise with bespoke service and support contracts, on a per user, device or machine basis.

Our licensing module allows fully customisation support packages, ensuring your business is not paying for something it doesn’t need. We will work with you and your budget to get your business the support it needs.

We provide full support for both office and remote home based workers, whatever you user count. from sole traders to multiple office locations we can support you business and proactively enable your business to utilise its technology investments.

Billing is available on an annual or pay as you go basis.

We can beat you support contract renewal quote!

£13.99 User/Month

Tier 1 User Support License

  • 1st line user support via email and ticket system
  • 9-5 Monday to Friday
  • < 3 hour reply time

£24.99
User/Month

Tier 2 User Support License

  • 1st / 2nd Line support via email / ticket system / phone
  • 9-5 Monday to Friday
  • < 2 hour response time

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